Blind man and guide

Case study 11: Managing adjustments in relation to progressive visual impairment

The employee developed a progressive visual Impairment condition. The prognosis is that the employee will eventually lose his sight completely.


The employee also has acute dyslexia that affects his written work and his short-term memory - problems that can be overcome with equipment adjustments if knowledge and expertise is known.

  • In the last 7-8 years, the employee has worked on a variety of different project work.
  • Occupational Health reports clearly indicated that a return to CSE duties was not an option.
  • The employee was moved to the Self Motivated Teams Appeals project.
  • The move enabled a workplace assessment by AbilityNet (specialist IT assessors). However, the AbilityNet recommendations were not implemented.
  • As his sight deteriorated, the employee was transferred back to another team who made the referral to Minty & Friend.


How Minty & Friend helped

A face-to-face case conference was held with the employee, his current and previous line managers and Minty & Friend to determined the way forward. This included:

  • To look to securing suitable, permanent, alternative employment.
  • Obtaining suitable equipment to allow the employee to undertake that job.
  • Looking to identify a provider of Visual Impairment Skills Development training.
  • Implementing workplace adjustments, utilising Government funded Access to Work scheme.
  • However, Access to Work would not assist this employee since there was no job description.


Therefore, Minty & Friend liaised extensively with the employee's line manager. It became evident that there were major organisational barriers facing the potential re-deployment of the employee to suitable alternative work. This posed a very serious threat of DDA action. Minty & Friend escalated the case internally within the client organisation.



Outcomes

The results of Minty & Friend input and meetings led to:

  • Identifying a position within the SMT Appeals team.
  • Although initially Access to Work were not keen to provide financial support to assist this employee, Minty & Friend liaised closely and secured some financial assistance.
  • AtW funding of £3500 would be set aside for travel to work for the employee.
  • Minty & Friend undertook task analysis of the job as well as equipment needs.
  • On Minty & Friend advice, a job description with built-in reasonable adjustments was created.
  • After SMT accreditation, the client is to move to an exchange close to his home.
  • Minty & Friend advised on suppliers of relevant equipment needed, along with costs.


Benefits to the client

  • The client avoided being vulnerable under the DDA.
  • Cost and time benefits from avoiding the case dragging on without being addressed.
  • Improved internal relations as a result of speedy and satisfactory resolution.

Case study 12

Helping people return to work.

Case study 1

Woman talking- Just Ask

Case management and better understanding of behavioural difficulties.

Case study 2

People in cafe-Just Ask!
Managing an employee with a progressive illness